Return / Damaged
Return Policy
Earrings: All earring sales are final and non-refundable.
Sale Items: All sale items are final sale and cannot be returned.
Return Shipping: Customers are responsible for the cost of return shipping.
Return Window: Returns are accepted within 8 days of delivery.
Packaging Requirements: Items must be unused, in the same condition as received, and returned in the original packaging.
Replacements: Replacements for broken pieces are accepted within 8 days of delivery, subject to restrictions.
Refunds and Exchanges: No refunds are provided; store credit only. No exchanges.
Proof of Purchase: Required for all returns.
To initiate a return, please contact us.
collectionfromus@hotmail.com
We inspect the item and wait for approval.